Welcome to the IT Service Desk


Welcome Class of 2025!! 

The IT Service Desk is here and ready to assist you with Passwords, PINs, connecting to WiFi, Printing, and much, much, more! Please review our frequent questions asked by the Class of 2025!

All current Bates Students are eligible for a full-featured Zoom Professional Account, just sign in to the Bates Zoom Web Portal to get started! Once you have signed in, please download and install the Zoom Client for Meetings.


The IT Help Desk is the central location for all IT-related and Classroom Support and Questions. If you are looking for an answer to a problem, check out our knowledge base. Here you will find many answers to some of the common questions we receive at the IT Help Desk!