Install the Palo Alto Global Protect VPN (Windows)


Bates College uses the Palo Alto Global Protect VPN to create a secure and private connection between your device (like your computer or phone) and the Internet. When you use a VPN, your data travels through an encrypted tunnel, keeping it safe from anyone who might want to snoop on it, like hackers or your Internet service provider. So, in short, a VPN protects your privacy and security while you're browsing the Internet.

Note: When installing the Palo Alto Global Protect VPN, you must do so on campus so your computer can connect to the Bates Network.

 Note: These instructions are for computers using the Microsoft Windows Operating System.

Step 1: Locate Software Center

  • Click on the Microsoft Windows Start button.

  • Option 1:
    • Either type Software Center in the "Type here to search box" (see above).
  • Option 2:
    • Locate the Microsoft Configuration Manager Folder from the Start menu (see below).
  • Click on the drop-down arrow to expand the contents of the folder.

  • Click on the Software Center application to launch it.

Step 2: Software Center

  • Locate and click on the Palo Alto Global Protect icon.

Step 3: Install Palo Alto Global Protect

  • Click on the Install button to install Palo Alto Global Protect.

Step 4: Automatic Installation of Palo Alto Global Protect

  •  The Palo Alto Global Protect will begin a silent installation, and you will see no prompts.

Step 5: Completed Installation

  • Once the Install button changes to Uninstall, Palo Alto Global Protect is installed.
  • You may now close the Software Center window/application

Step 6: Launch and Test Palo Alto Global Protect

  • While you are on campus, take the opportunity to test the Palo Alto Global Protect.
  • You will find the Palo Alto Global Protect application in the Start menu and/or in the System Tray

Note: If the installation of the Palo Alto Global Protect  fails or your test is unsuccessful, please contact the IT Service Desk for assistance.




Article ID: 589
Thu 9/14/23 11:22 AM
Thu 4/11/24 3:04 PM