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Note: These instructions are for Parents and Student Guardians.
The following steps are for a Parent or Student Guardian to perform a password reset for their Garnet Gateway Proxy Access account.
Step 1:
Step 2:
- Click on Bates Parent/Guardian.
Step 3:
- Use your email address and the password you created to sign in.
Step 4:
- Send an Authorization Code. This code will be sent to your email account.
Step 5:
- Enter the Authorization Code.
Step 6:
- You will be brought to the Proxy landing page. Click the arrow next to the Proxy Personal Information.
Step 7:
- Click on the Click here to change your password in the upper right.
Step 8:
- A new page will come up noting that an email was sent to your email address.
Step 9:
- You will have an email with a link to reset your password and a second email with an Authentication Code to use. Put the Authentication Code in, and you will be brought to a page to reset your password.
Step 10:
- After you submit this page, you can enter your email address and new password. You will have to request a new Authentication Code and enter it.
