Services A-Z (30)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Account Activation/Deactivation

Ask for an account to be enabled/disabled.

Add a Line

Administrative Application Support

Ask for support

Use this link if you have a question that is not covered by the categories above, or, you are not sure which one it fits in. The helpdesk will take care of the rest.

B

Banner BDM Support

Banner Permission Change

Request for permission to access specific data in Banner

Banner Specific Support

C

Class Capture/Recording Questions and Support

D

Delegated Account

Request a new delegated account or access to a current account.

E

Email and Network Password Reset

You have the ability to reset your own password, using the Password Manager. If you have forgotten your password, you can use this form to request it be reset.

G

Garnet Gateway PIN Reset

Request the helpdesk reset your Garnet Gateway PIN.

Google Groups

Ask for help with, or changes to a Google Group.

H

Hardware Add/Move/Change

Hardware and/or Peripherals Request

ILS is the central point for purchasing all hardware for the College. ILS provides employees with a laptop, monitor, keyboard, mouse and docking station. Requests for extra equipment will be paid for by departmental or grant funds.

Hardware Problem

Support for hardware problems with computers.

M

Microsoft Office - Personal Use

N

Network Incident/Issues

New Employee

Request equipment and access for new employees

P

PaperCat Installation

Assistance with installing a PaperCat printer.

Phone Move/Add/Change

Phone or Voicemail Programming

Printer Move

Printer Problem

Report a problem with a campus printer

R

Report a Problem

Use this link if you need to report a problem that is not covered by the categories above, or, you are not sure which one it fits in. The helpdesk will take care of the rest.

Request Classroom Support

S

Shared Drive Access

Request access to a shared network drive.

Software Support

Support for college owned and ILS supported software.

T

Telephone Move

Request to move an extension to another office.