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Welcome to the IT Service Desk

The IT Service Desk is the central location for all IT-related and Classroom Support and Questions. If you are looking for an answer to a problem, check out our knowledge base. Here you will find many answers to some of the common questions we receive at the IT Service Desk!

Contact Us


Phone: (207) 786-8222


Email: helpdesk@bates.edu


48 Campus Avenue, Lewiston, ME 04240

IT Service Desk Hours


Professional Staff
Sunday Closed
Monday - Friday 8:00 am - 5:00 pm
Saturday Closed

Student Staff
Sunday 10:00 am - 1:00 am (+1)
Monday - Thursday 8:30 am - 1:00 am (+1)
Friday 8:30 am - 8:30 pm
Saturday 10:00 am - 8:00 pm