How do I register a Smart Device or Gaming Console on the Network?

How do I.......

Register a Smart Device or Gaming Console on the Network


You will want to begin this process from a computer that is already connected to the Internet.

  • From a web browser, such as Google Chrome login to with your Bates Username and Password
  • Click on Create Device
  • Complete the following fields to complete the registration process:
    • *MAC Address: Enter the MAC Address** of the device you want to connect to the Bates Wireless Network (Bates Open).
      • Example: 00-14-22-01-23-45
    • *Device Name: Provide a unique, but descriptive name for your console/device.
      • Example: YourBatesUsername PlayStation 4
      • If your device does not have a unique name, it may not get registered. If you use something like Tom’s PlayStation 4 and someone else has already registered and named their PlayStation 4 as Tom’s PlayStation 4, your device will not get connected.
    • AirGroup: Leave at the Default Setting.
    • Account Activation: Leave at the Default Setting.
    • Account Expiration: Leave at the Default Setting.
    • *Account Role: Leave at the Default Setting.
    • Notes: Add any Notes to wish to include. These are notes for your reference.
    • *Terms of Use: Add a checkmark to this box to accept the terms of use.
  • Click on the Create button
  • Logout when you have completed the registration process.
  • From your console/device connect to Bates Open WiFi and not Bates Secure.

*Required Fields

**In order to find the MAC Address for your specific console/device we would recommend performing a Google Search with the keywords: “How to find MAC Address Wireless (Console/device name)

  • The console/device name should be the name of the device you are trying to connect, i.e.,. Apple TV, XBox 360, Chrome Cast, PlayStation 4.
  • Example: How to find the MAC Address Wireless Playstation 4

Your device will now be registered, and you will be able to connect to the Bates Wireless Network. You will want to make sure you are connecting your console/device to the Bates Open WiFi network and not Bates Secure

If your console/device is not receiving an IP Address and is not connecting to the Bates Wireless Network:

  • Shut down your console/device.
  • Disconnect it from the power source for 15 minutes.
  • Reconnect it, and you should now be receiving an IP Address.



Article ID: 44
Tue 7/13/21 12:05 PM
Wed 8/18/21 3:36 PM