Overview
This service can be used when there is a technical emergency while the service desk professional staff are not working. This service will notify several members of the IT staff that the ticket has been entered. Therefore, please only use this service for a genuine emergency. The service desk staff will review your request and make a decision as to whether to call in staff support.
Options
You will be asked to enter several details about the nature of your emergency request.
Audience
Faculty, Staff
Service Request
To enter your request, in the upper right side of this window click: Enter An Emergency Request
Service Delivery
The service desk staff will review your request and make a decision as to whether to call in staff support. Because this is after hours, and there is no person officially on-call, you may not get an immediate response.