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    Supplies and Support for Printers
    This knowledge base article (KBA) provides key information on printer supplies and support. For troubleshooting or repairs, contact the IT Service Desk. Paper orders can be placed through WB Mason, or the Contract Office if you lack an account. Toner is automatically shipped by Offtech New England at 50% capacity, so no manual ordering is needed. Waste toner cartridges, required for most printers, are not auto-shipped—submit a request form and always keep a spare on hand.