My Recently Visited Services
You have the ability to reset your own password, using the Password Manager. If you have forgotten your password, you can use this form to request it be reset.
IT provides very limited services for personally owned devices. IT will not repair hardware on a personal device or install new operating systems. It is highly recommended that personal devices be serviced by the company they were purchased from. We will help install college printers, get devices on the college network and advise on how to install college licensed software, if it can be installed on a personal device.
Request the helpdesk reset your Garnet Gateway PIN.
This service allows clients to request ILS to purchase software that is not already licensed.
Service to ask for support in preparing for an employee departure.
This service allows a staff member working from home on college-related tasks to request access to Microsoft 365 Copilot for use on a personal device.
This service can be used when there is a technical emergency while the service desk professional staff are not working. This service will notify several members of the IT staff that the ticket has been entered. Therefore, please only use this service for a genuine emergency. The service desk staff will review your request and make a decision as to whether to call in staff support.
For fastest and most efficient service, use the categories above to find the request type that best fits your need. However, you can also use this link if you have a question that is not covered by the categories above, or, you are not sure which one it fits in.
Use this service to report issues with accounts access, or problems with password (other than forgotten or lost password). This service can also be used to request an account be activated or de-activated.
Ask for an account to be enabled/disabled.
Use this service to request that computers, monitors or other technology equipment gets moved.