My Recently Visited Services

Support for college owned and ILS supported software.

For fastest and most efficient service, use the categories above to find the request type that best fits your need. However, you can also use this link if you have a question that is not covered by the categories above, or, you are not sure which one it fits in.

Request the helpdesk reset your Garnet Gateway PIN.

Use this link to request a waste toner cartridge.

Ask for an account to be enabled/disabled.

Report a problem with a campus printer

Use this service to report issues with accounts access, or problems with password (other than forgotten or lost password). This service can also be used to request an account be activated or de-activated.

Request equipment and access for new employees

Support for hardware problems with computers.

ILS is the central point for purchasing all hardware for the College. ILS provides employees with a laptop, monitor, keyboard, mouse and docking station. Requests for extra equipment will be paid for by departmental or grant funds.

Use this service to request that computers, monitors or other technology equipment gets moved.

Assistance with installing a PaperCat printer.

Request access to a shared network drive.

Use this form to report problems with the publicly available student printers.

Request for permission to access specific data in Banner

Request a new delegated account or access to a current account.

Request support during the initial zoom deployment.

Used to collect feedback for SDI on the Banner 9 Self Service pilot

Use this form to report any issues with wireless access points.

For people to report issues with registering personal devices on the network.