My Recently Visited Services
For fastest and most efficient service, use the categories above to find the request type that best fits your need. However, you can also use this link if you have a question that is not covered by the categories above, or, you are not sure which one it fits in.
Ask for an account to be enabled/disabled.
Request the helpdesk reset your Garnet Gateway PIN.
This service can be used when there is a technical emergency while the service desk professional staff are not working. This service will notify several members of the IT staff that the ticket has been entered. Therefore, please only use this service for a genuine emergency. The service desk staff will review your request and make a decision as to whether to call in staff support.
It loans computers to faculty and staff when they are working on repairing that person's college issued computer. In special circumstances loaners can be made available for other purposes, and to students.
This service allows clients to request ILS to purchase software that is not already licensed.
Service to ask for support in preparing for an employee departure.
Use this form to report problems with general Windows operating system issues.
Ask questions about how to use zoom, or how to access Zoom advanced features.
Use this form to report problems with the publicly available student printers.
Use this service to request that computers, monitors or other technology equipment gets moved.
Request a new delegated account or access to a current account.
Faculty/Staff and Students may use this form to request that a printer be purchased for a location.
Use this form to request a user have access to Banner Document Management
Request for permission to access specific data in Banner
IT provides very limited services for personally owned devices. IT will not repair hardware on a personal device or install new operating systems. It is highly recommended that personal devices be serviced by the company they were purchased from. We will help install college printers, get devices on the college network and advise on how to install college licensed software, if it can be installed on a personal device.