Popular Services

Request equipment and access for new employees


Request a new delegated account or access to a current account.


Support for hardware problems with computers.


Ask for help with, or changes to a Google Group.


Use this service to report issues with accounts access, or problems with password (other than forgotten or lost password). This service can also be used to request an account be activated or de-activated.


Use this service to request that computers, monitors or other technology equipment gets moved.


Request the helpdesk reset your Garnet Gateway PIN.


Use this form to report any issues with wireless access points.


Assistance with installing a PaperCat printer.


For fastest and most efficient service, use the categories above to find the request type that best fits your need. However, you can also use this link if you have a question that is not covered by the categories above, or, you are not sure which one it fits in.


Ask for an account to be enabled/disabled.


You have the ability to reset your own password, using the Password Manager. If you have forgotten your password, you can use this form to request it be reset.


Report a problem with a campus printer


Our firewall blocks websites that have been reported as malicious. If you think a website is being erroneously blocked, you can ask for an exception using this form.


Use this form to enter a ticket to report a problem with the Macintosh operating system.


For people to report issues with registering personal devices on the network.


ILS is the central point for purchasing all hardware for the College. ILS provides employees with a laptop, monitor, keyboard, mouse and docking station. Requests for extra equipment will be paid for by departmental or grant funds.


Request support during the initial zoom deployment.


Use this form to report problems with the publicly available student printers.


Support for college owned and ILS supported software.