Popular Services

For fastest and most efficient service, use the categories above to find the request type that best fits your need. However, you can also use this link if you have a question that is not covered by the categories above, or, you are not sure which one it fits in.


Use this service to report issues with accounts access, or problems with password (other than forgotten or lost password). This service can also be used to request an account be activated or de-activated.


Report a problem with a campus printer


Support for college owned and ILS supported software.


Support for hardware problems with computers.


Ask for an account to be enabled/disabled.


Use this service to request that computers, monitors or other technology equipment gets moved.


Request equipment and access for new employees


This service allows you to request Microsoft Office for personal use.


You have the ability to reset your own password, using the Password Manager. If you have forgotten your password, you can use this form to request it be reset.


Request access to a shared network drive.


Request a new delegated account or access to a current account.


Request support during the initial zoom deployment.


For fastest and most efficient service, use the categories above to find the request type that best fits your need. However, you can also use this link if you have a question that is not covered by the categories above, or, you are not sure which one it fits in.


Assistance with installing a PaperCat printer.


ILS is the central point for purchasing all hardware for the College. ILS provides employees with a laptop, monitor, keyboard, mouse and docking station. Requests for extra equipment will be paid for by departmental or grant funds.


This service can be used when there is a technical emergency while the service desk professional staff are not working. This service will notify several members of the IT staff that the ticket has been entered. Therefore, please only use this service for a genuine emergency. The service desk staff will review your request and make a decision as to whether to call in staff support.


Use this form to request a user have access to Banner Document Management


It loans computers to faculty and staff when they are working on repairing that person's college issued computer. In special circumstances loaners can be made available for other purposes, and to students.


Use this link to request a waste toner cartridge.