Popular Services
This service allows a staff member working from home on college-related tasks to request access to Microsoft 365 Copilot for use on a personal device.
For fastest and most efficient service, use the categories above to find the request type that best fits your need. However, you can also use this link if you have a question that is not covered by the categories above, or, you are not sure which one it fits in.
Use this service to report issues with accounts access, or problems with password (other than forgotten or lost password). This service can also be used to request an account be activated or de-activated.
Request a new delegated account or access to a current account.
For fastest and most efficient service, use the categories above to find the request type that best fits your need. However, you can also use this link if you have a question that is not covered by the categories above, or, you are not sure which one it fits in.
Request the helpdesk reset your Garnet Gateway PIN.
Use this service to request that computers, monitors or other technology equipment gets moved.
This service allows clients to request ILS to purchase software that is not already licensed.
ILS is the central point for purchasing all hardware for the College. ILS provides employees with a laptop, monitor, keyboard, mouse and docking station. Requests for extra equipment will be paid for by departmental or grant funds.
Ask for an account to be enabled/disabled.
This service can be used when there is a technical emergency while the service desk professional staff are not working. This service will notify several members of the IT staff that the ticket has been entered. Therefore, please only use this service for a genuine emergency. The service desk staff will review your request and make a decision as to whether to call in staff support.
Use this form to request a user have access to Banner Document Management
Use this form to enter a ticket to report a problem with the Macintosh operating system.