Popular Services

For fastest and most efficient service, use the categories above to find the request type that best fits your need. However, you can also use this link if you have a question that is not covered by the categories above, or, you are not sure which one it fits in.


Support for college owned and ILS supported software.


ILS is the central point for purchasing all hardware for the College. ILS provides employees with a laptop, monitor, keyboard, mouse and docking station. Requests for extra equipment will be paid for by departmental or grant funds.


Request equipment and access for new employees


Assistance with installing a PaperCat printer.


You have the ability to reset your own password, using the Password Manager. If you have forgotten your password, you can use this form to request it be reset.


Request a new delegated account or access to a current account.


Use this service to request that computers, monitors or other technology equipment gets moved.


This service allows a staff member working from home on college-related tasks to request access to Microsoft 365 Copilot for use on a personal device.


It loans computers to faculty and staff when they are working on repairing that person's college issued computer. In special circumstances loaners can be made available for other purposes, and to students.


Support for hardware problems with computers.


Request the helpdesk reset your Garnet Gateway PIN.


Use this service to report issues with accounts access, or problems with password (other than forgotten or lost password). This service can also be used to request an account be activated or de-activated.


Use this form to report problems with the publicly available student printers.


For fastest and most efficient service, use the categories above to find the request type that best fits your need. However, you can also use this link if you have a question that is not covered by the categories above, or, you are not sure which one it fits in.


Ask for help with, or changes to a Google Group.


For people to report issues with registering personal devices on the network.


This service allows clients to request ILS to purchase software that is not already licensed.


Use this form to report any issues with wireless access points.