Popular Services

For fastest and most efficient service, use the categories above to find the request type that best fits your need. However, you can also use this link if you have a question that is not covered by the categories above, or, you are not sure which one it fits in.


Report a problem with a campus printer


Support for college owned and ILS supported software.


Use this service to report issues with accounts access, or problems with password (other than forgotten or lost password). This service can also be used to request an account be activated or de-activated.


This service allows you to request Microsoft Office for personal use.


Use this service to request that computers, monitors or other technology equipment gets moved.


Request access to a shared network drive.


Use this form to report problems with the publicly available student printers.


ILS is the central point for purchasing all hardware for the College. ILS provides employees with a laptop, monitor, keyboard, mouse and docking station. Requests for extra equipment will be paid for by departmental or grant funds.


Use this form to report problems with general Windows operating system issues.


Assistance with installing a PaperCat printer.


Request equipment and access for new employees


Support for hardware problems with computers.


Use this form to request a user have access to Banner Document Management


Use this link to request a waste toner cartridge.


Request a new delegated account or access to a current account.


Request for permission to access specific data in Banner


Ask questions about how to use zoom, or how to access Zoom advanced features.


Request the helpdesk reset your Garnet Gateway PIN.


Ask for help with, or changes to a Google Group.