Popular Services

Request equipment and access for new employees


Assistance with installing a PaperCat printer.


Support for hardware problems with computers.


Request a new delegated account or access to a current account.


Use this service to request that computers, monitors or other technology equipment gets moved.


Use this service to report issues with accounts access, or problems with password (other than forgotten or lost password). This service can also be used to request an account be activated or de-activated.


Request the helpdesk reset your Garnet Gateway PIN.


Support for college owned and ILS supported software.


For fastest and most efficient service, use the categories above to find the request type that best fits your need. However, you can also use this link if you have a question that is not covered by the categories above, or, you are not sure which one it fits in.


For people to report issues with registering personal devices on the network.


Use this form to enter a ticket to report a problem with the Macintosh operating system.


Use this form to report any issues with wireless access points.


Request that a campus printer be moved.


ILS is the central point for purchasing all hardware for the College. ILS provides employees with a laptop, monitor, keyboard, mouse and docking station. Requests for extra equipment will be paid for by departmental or grant funds.


Report a problem with a campus printer


This service is for dining to report problems with their hardware or software systems.