Popular Services

Support for college owned and ILS supported software.


For fastest and most efficient service, use the categories above to find the request type that best fits your need. However, you can also use this link if you have a question that is not covered by the categories above, or, you are not sure which one it fits in.


Ask for help with, or changes to a Google Group.


Support for hardware problems with computers.


For fastest and most efficient service, use the categories above to find the request type that best fits your need. However, you can also use this link if you have a question that is not covered by the categories above, or, you are not sure which one it fits in.


ILS is the central point for purchasing all hardware for the College. ILS provides employees with a laptop, monitor, keyboard, mouse and docking station. Requests for extra equipment will be paid for by departmental or grant funds.


Request a new delegated account or access to a current account.


Request equipment and access for new employees


Assistance with installing a PaperCat printer.


It loans computers to faculty and staff when they are working on repairing that person's college issued computer. In special circumstances loaners can be made available for other purposes, and to students.


For all things Mailman related


This service can be used when there is a technical emergency while the service desk professional staff are not working. This service will notify several members of the IT staff that the ticket has been entered. Therefore, please only use this service for a genuine emergency. The service desk staff will review your request and make a decision as to whether to call in staff support.


For people to report issues with registering personal devices on the network.


Use this service to request that new wiring work get done in an office.


Request the helpdesk reset your Garnet Gateway PIN.


This service allows a staff member working from home on college-related tasks to request access to Microsoft 365 Copilot for use on a personal device.


Use this form to report any issues with wireless access points.


Request support during the initial zoom deployment.