Popular Services
For fastest and most efficient service, use the categories above to find the request type that best fits your need. However, you can also use this link if you have a question that is not covered by the categories above, or, you are not sure which one it fits in.
Ask for an account to be enabled/disabled.
Request a new delegated account or access to a current account.
This service can be used when there is a technical emergency while the service desk professional staff are not working. This service will notify several members of the IT staff that the ticket has been entered. Therefore, please only use this service for a genuine emergency. The service desk staff will review your request and make a decision as to whether to call in staff support.
You have the ability to reset your own password, using the Password Manager. If you have forgotten your password, you can use this form to request it be reset.
Use this form to report problems with the publicly available student printers.
For people to report issues with registering personal devices on the network.
Use this service to report issues with accounts access, or problems with password (other than forgotten or lost password). This service can also be used to request an account be activated or de-activated.
Request the helpdesk reset your Garnet Gateway PIN.
ILS is the central point for purchasing all hardware for the College. ILS provides employees with a laptop, monitor, keyboard, mouse and docking station. Requests for extra equipment will be paid for by departmental or grant funds.
It loans computers to faculty and staff when they are working on repairing that person's college issued computer. In special circumstances loaners can be made available for other purposes, and to students.