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Experiencing a Problem with Bates Supported Software, Installing Printers, Accessing Departmental Storage, Banner, Garnet Gateway…

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Articles (38)

​How do I send a message to all students that I advise?

Add or Update your Duo Account with a Replacement Phone

Administrator Privileges on Bates Owned Computers (Mac)

Administrator Privileges on Bates Owned Computers (Windows)

Configuring Duo for the first time

Instructions on setting up Duo two factor authentication for the first time.

Garnet Gateway Proxy Access Changing What Your Proxy Has Access To (Student)

Garnet Gateway Proxy Access Changing Your Password (Parents/Guardians)

Garnet Gateway Proxy Access Force a Password Reset for a Proxy (Student)

Garnet Gateway Proxy Access Setup Tutorial (Parents/Guardians)

Garnet Gateway Proxy Access Signing into Your Account (Parents/Guardians)

Garnet Gateway Proxy Access Student Setup Tutorial (Students)

Google Workspace Forms Permission Error

When attempting to access a Google Workspace Form, you receive a You Need Permission message.

How do I access Adobe Sign and login?

Access and Login to Adobe Sign.

How do I clear my web browser cache?

Instructions for clearing your Internet browser cache for Google Chrome, Microsoft Internet Explorer, Safari, and Mozilla Firefox.

How do I install the Adobe Creative Cloud (Adobe CC) applications (apps) on my personal computer?

How do I Sign In to my Zoom Account?

How do I update my Zoom Client for Meetings to the Current Version? (macOS and Microsoft Windows)

How do I update the license on my Matlab installation

I am trying login to the VPN and the login screen looks different. Am I being fooled to give away my Bates Username and Password?

Install the Palo Alto Global Protect VPN (Windows)

Installing the Palo Alto Global Protect VPN (Mac)

IT Service Desk Text Messaging Service

Signing up for the IT Service Desk Test Messaging Service.

Make it a Zoom Meeting Button is missing from Google Workspace Calendar

How to recover the Make it a Zoom Meeting button in Google Workspace Calendar

Setting Up your Zoom Holiday Hours

Sign In or Sign Out of a Zoom Call Queue (Desktop Client)

Sign In or Sign Out of a Zoom Call Queue (Mobile Device)

Software Available on Public Computer Labs (Windows)

A list of software, updated for AY 2021-2022

Software available to Faculty, Staff, and Students for Free or at an Educational Discount?

Listing of academic software available to Students, Faculty, & Staff.

Software Installed on Office Computers

Students, Faculty, and Staff Access to Microsoft Office for Free

Obtaining Microsoft Office for Students, Faculty, and Staff.

Welcome to Zoom Phone Training

What is the preferred way to insert graphics/images into a Microsoft PowerPoint Presentation?

When changing my Bates password, the sign-in window looks different, am I at the right place?

Wolfram Mathematica

Wolfram|Alpha Pro

Zoom Phone (Fall 2022 Semester, September/October)

Zoom Phone Informational Webinar Q&A

Zoom Phone Resources