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Experiencing a Problem with Bates Supported Software, Installing Printers, Accessing Departmental Storage, Banner, Garnet Gateway…
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Catapult Web Hosting
Information about the Catapult web hosting service.
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Articles (30)
Accessing and Signing In to Adobe Sign
Access and Login to Adobe Sign.
Add or Update your Duo Account with a Replacement Phone
Administrator Privileges on Bates Owned Computers (Mac)
Administrator Privileges on Bates Owned Computers (Windows)
Clearing Your Web Browser Cache
Instructions for clearing your Internet browser cache for Google Chrome, Microsoft Internet Explorer, Safari, and Mozilla Firefox.
Garnet Gateway Proxy Access Changing What Your Proxy Has Access To (Student)
Garnet Gateway Proxy Access Changing Your Password (Parents/Guardians)
Garnet Gateway Proxy Access Force a Password Reset for a Proxy (Student)
Garnet Gateway Proxy Access Setup Tutorial (Parents/Guardians)
Garnet Gateway Proxy Access Signing into Your Account (Parents/Guardians)
Garnet Gateway Proxy Access Student Setup Tutorial (Students)
Google Workspace Forms Permission Error
When attempting to access a Google Workspace Form, you receive a You Need Permission message.
Honors Thesis Orientation 2025
Install the Palo Alto Global Protect VPN (Windows)
Installing the Palo Alto Global Protect VPN (Mac)
IT Service Desk Text Messaging Service
Signing up for the IT Service Desk Test Messaging Service.
Make it a Zoom Meeting Button is missing from Google Workspace Calendar
How to recover the Make it a Zoom Meeting button in Google Workspace Calendar
Send a Message to All The Students You Advise
Setting Up your Zoom Holiday Hours
Sign In or Sign Out of a Zoom Call Queue (Desktop Client)
Sign In or Sign Out of a Zoom Call Queue (Mobile Device)
Sign In to Your Zoom Account
Software Available on Public Computer Labs (Windows)
A list of software, updated for AY 2021-2022
Software Available to Faculty, Staff, and Students for Free or at an Educational Discount
Listing of academic software available to Students, Faculty, & Staff.
Software Installed on Office Computers
Students, Faculty, and Staff Access to Microsoft Office for Free
Obtaining Microsoft Office for Students, Faculty, and Staff.
The Sign In Screen Looks Different When Signing In to the VPN (You Are Not Being Fooled to Give Away Your Bates Username and Password)
Wolfram Mathematica
Zoom Phone Informational Webinar Q&A
Zoom Phone Resources
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Location of the PaperCat Printers
Students, Faculty, and Staff Access to Microsoft Office for Free
Connect your Gaming Console, Apple TV, or Smart Device to Bates WiFi
Software Available to Faculty, Staff, and Students for Free or at an Educational Discount
Install the Papercat Printer for a Mac Computer
Recent Articles
Supplies and Support for Printers
Honors Thesis Orientation 2025
Connect your Gaming Console, Apple TV, or Smart Device to Bates WiFi
Clearing Your Web Browser Cache
The Sign In Screen Looks Different When Signing In to the VPN (You Are Not Being Fooled to Give Away Your Bates Username and Password)
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