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Experiencing a Problem with Bates Supported Software, Installing Printers, Accessing Departmental Storage, Banner, Garnet Gateway…
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Catapult Web Hosting
Information about the Catapult web hosting service.
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Articles (31)
How do I send a message to all students that I advise?
Add a new Device to my Bates Duo Multi-Factor Authentication (Old Prompt) account
Configuring Duo for the first time
Instructions on setting up Duo two factor authentication for the first time.
Connecting to the Virtual Desktop to Access Computer Lab Software
Through the use of the MyVPN Web Service (myvpn.bates.edu), individuals may remotely access Bates Computer Lab Software that otherwise may not readily be available.
Google Workspace Forms Permission Error
When attempting to access a Google Workspace Form, you receive a You Need Permission message.
How do I access Adobe Sign and login?
Access and Login to Adobe Sign.
How do I clear my web browser cache?
Instructions for clearing your Internet browser cache for Google Chrome, Microsoft Internet Explorer, Safari, and Mozilla Firefox.
How do I install the Adobe Creative Cloud (Adobe CC) applications (apps) on my personal computer?
How do I Sign In to my Zoom Account?
How do I update my SmartPhone or Device in my Bates Duo Multi-Factor Authentication account?
How to add a new SmartPhone or Device to your Duo Multi-Factor Authentication account.
How do I update my Zoom Client for Meetings to the Current Version? (macOS and Microsoft Windows)
How do I update the license on my Matlab installation
I am trying login to the VPN and the login screen looks different. Am I being fooled to give away my Bates Username and Password?
Install the Ivanti Secure Access Client VPN for Microsoft Windows
IT Service Desk Text Messaging Service
Signing up for the IT Service Desk Test Messaging Service.
Make it a Zoom Meeting Button is missing from Google Workspace Calendar
How to recover the Make it a Zoom Meeting button in Google Workspace Calendar
Setting Up your Zoom Holiday Hours
Software Available on Public Computer Labs (Windows)
A list of software, updated for AY 2021-2022
Software Installed on Office Computers
Students, Faculty, and Staff Access to Microsoft Office for Free
Obtaining Microsoft Office for Students, Faculty, and Staff.
Update to Microsoft Windows 11
Welcome to Zoom Phone Training
What is the preferred way to insert graphics/images into a Microsoft PowerPoint Presentation?
What software is available to Faculty, Staff, and Students for Free or at an Educational Discount?
Listing of academic software available to Students, Faculty, & Staff.
When changing my Bates password, the sign-in window looks different, am I at the right place?
When signing in to the Bates VPN, I'm prompted for a Secondary Password. What should I do?
Sign In instructions for using Duo Multi-Factor Authentication with the Pulse Secure VPN.
Wolfram Mathematica
Wolfram|Alpha Pro
Zoom Phone (Fall 2022 Semester, September/October)
Zoom Phone Informational Webinar Q&A
Zoom Phone Resources
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Students, Faculty, and Staff Access to Microsoft Office for Free
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