Software

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Catapult Web Hosting

Information about the Catapult web hosting service.

Articles (34)

Accessing and Signing In to Adobe Sign

Access and Login to Adobe Sign.

Administrator Privileges on Bates Owned Computers (Mac)

Bates College uses AdminByRequest on MacOS to provide secure Administrator access when needed. To request access, click the check mark icon in the menu bar, choose "Request Administrator Access," and confirm with "Yes." Enter a reason for the request and click "OK" to gain access for 30 minutes. If you finish early, click "Finish" and confirm by selecting "Yes." This process helps ensure security while allowing necessary tasks to be performed.

Clearing Your Web Browser Cache

Instructions for clearing your Internet browser cache for Google Chrome, Microsoft Internet Explorer, Safari, and Mozilla Firefox.

Device Encryption for your College-Issued Computer

Device encryption protects your sensitive data by locking it in a secure vault, preventing unauthorized access if your computer is lost or stolen. Both Windows (BitLocker) and macOS (FileVault) offer encryption tools that scramble your files, requiring a password or PIN to unlock. This ensures that even if your computer is physically accessed, your data remains secure. BitLocker and FileVault are enabled by default on all college-issued devices, running quietly in the background to protect your

Encrypting Private Information on your Electronic Devices

Travelers should encrypt their devices to protect personal data from searches at airports and borders. iPhones are encrypted automatically with a passcode, MacBooks use FileVault, Windows PCs rely on BitLocker, and most Android devices are encrypted by default. Users should verify encryption settings and back up data before traveling.

Google Workspace Forms Permission Error

When attempting to access a Google Workspace Form, you receive a You Need Permission message.

IT Service Desk Text Messaging Service

Signing up for the IT Service Desk Test Messaging Service.

Make it a Zoom Meeting Button is missing from Google Workspace Calendar

How to recover the Make it a Zoom Meeting button in Google Workspace Calendar

Performing a BIOS Update on a Dell Laptop

The article provides a step-by-step guide for updating the BIOS on a Dell laptop using Dell Command Update. It explains the BIOS's critical role in system functionality and stresses the importance of keeping the laptop connected to power. The process involves running Dell Command Update, scanning for available updates, selecting and installing them, and allowing the system to restart to complete the BIOS update successfully.
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Software Available on Public Computer Labs (Windows)

A list of software, updated for AY 2021-2022

Software Available to Faculty, Staff, and Students for Free or at an Educational Discount

Bates College provides free or discounted software for faculty, staff, and students, including ArcGIS, ChemDraw, JMP, MATLAB, Microsoft Office 365, SensusAccess, Read & Write, Wolfram Alpha Pro, Zoom, and Zotero. Some software is available for personal devices, while others are restricted to Bates-owned machines. Most licenses expire around July 1 and renew automatically, though some may require assistance. Faculty and staff can use the Bates VPN for off-campus access on Bates-owned machines.

Students, Faculty, and Staff Access to Microsoft Office for Free

Obtaining Microsoft Office for Students, Faculty, and Staff.

Understanding the Sigmaplot Trial License

The trial license for SigmaPlot allows you to explore and utilize the full capabilities of the software. Once the trial ends, your paid license will take effect without any disruptions to your workflow.